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Microsoft Office Calendar Integration in Interviews - Interviewers availability showing as Unknown

Summary:

Attempting to use MS functionality when scheduling Interviews and issues on either approach. Am implementing on behalf of client but I have been setup with client email and am active on their account. Want to confirm when invitations extended to candidates, they are able to select from offerings and then each get a confirmation mail with an individual Teams link.

Content (please ensure you mask any confidential information):

Setup:

  • MS office is enabled via Enterprise Recruiting and Candidate Experience Information > Microsoft Graph Integration
  • Access Type = All User
  • Enable Teams is selected
  • Validated and was successful
  • Have reached out to their IT team to double check and confirm that all interviewers are correctly configured as Microsoft 365 users and that the correct permissions are granted for the Microsoft Graph API. Had them also check that APIs have been set as per documented page shots from Oracle documentation. Although the credentials are correct and connection successful, the APIs may need reviewing

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