Deriving Complex SLA Rules When Required Attributes Are Not Available in SLA Sources
Short Description
Looking for best-practice guidance to populate required attributes on AR invoice DFFs to support complex SLA derivation using Oracle Integration Cloud.
Description
We have a requirement to implement complex SLA rules; however, some of the attributes required for SLA derivation are not available in standard SLA sources. Since AR invoice DFFs are available as SLA sources, we are exploring an approach to bring all the required attributes from the Sales Order and Item Master to store them on the AR invoice DFF. To achieve this, we are looking for a solution using Oracle Integration Cloud, where an OTBI/BI report can be used to fetch the required attributes from the Sales Order, and OIC can then update these attributes at the invoice level