How can we reduce the execution time of a custom report through a scheduled process?

Summary:

Oracle has informed us that the seeded Sales Order Acknowledgement report cannot be modified to meet our full set of requirements. As a result, we must rely on a custom report generated through a scheduled process.

This custom process takes approximately 2–3 minutes per order, and with roughly 110 sales orders per day, our Customer Service team is experiencing 3.5 to 5.5 hours of cumulative daily dwell time. This is creating a significant operational burden and frustration for the team.

Is anyone else experiencing similar delays or restrictions with this report?
If so, how have you handled it?

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