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My Help search showing attachments even though they’re disabled

in Knowledge 1 comment

Summary:

We enabled Redwood Authoring in our test environment and noticed during testing that the My Help search results are returning attachments, even though we have disabled them (CSO_ENABLE_INDEX_ARTICLE_ATTACHMENTS is set to No).

Our customer does not want attachments to appear in search results, and this configuration is currently in place in the Production environment.

Has anyone else encountered this issue?

Content (please ensure you mask any confidential information):


Version (include the version you are using, if applicable):

We are on 25D with Redwood


Code Snippet (add any code snippets that support your topic, if applicable):

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