Attachments on Application Problem

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* Posted by Kate Carroll on November 4, 2009 at 2:23pm

Some candidates are having problems with the applications when they  attach a resume. They will enter all their information and when it comes  to attach a file, they lose all data entered. It is a limited number of  people as we see alot of new records in our database daily.

We have setup our application to accept other attachments as well,  instead of a test box for Cover Letter. Taleo support told us that there  can be a number of things to make this happpen: cookies not being  enabled, pop-up blockers, spyware or virus protection, etc. We could  resolve the problem by only allowing one attachment but we need to get  more from candidates.