Prevent Reversal of Same-Day Benefits Enrolments When Updating Contact Details
in Benefits
We are having this issue when an employee adds contact details after enrolling in a benefits plan and subsequently enrols in another plan or clicks on continue on the same day . This action reverses the initial enrolment which is done on that day and can result in the loss of previously selected benefits.
This behavior results in the loss of previously selected benefits, creating confusion and potential gaps in coverage. Employees may believe they are fully enrolled, but due to this reversal, their benefits are not retained.
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