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AP Import Invoices not arriving

in Receivables & Collections 1 comment

Summary:

Hello Team,

We have a specific user who is not able to view import invoices in the invoice worklist after importing from Email. The process works as follows:

  1. user sends the invoice in an attached PDF file through email
  2. user selects task Import invoice in Oracle ERP
  3. user selects organization and source
  4. select submit and confirm process message confirmation is received.
  5. User goes back to invoices worklist
  6. No invoice is imported.

Please have in mind that this is the only user having this issue, we confirmed role assignment and data access is same as other users.

Content (please ensure you mask any confidential information):

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