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I am trying to inactivate duplicate customers, but I am encountering an error.

in Receivables & Collections

Organization Name (Required - If you are an Oracle Partner, please provide the organization you are logging the idea on behalf of):


Description (Required):

The same customer has been created multiple times in the system. The client later identified the duplicate records and asked us to end date them. However, when I try to enter the Account Termination Date for the duplicate records, I encounter the below error.


Use Case and Business Need (Required):


Enhancement Request / Service Request:

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