How to remove 'Internal' action from Create Request (My Help)

Mar 16, 2026 4:58PM

Summary:

We have disabled Internal Helpdesk from offering. We dont even have the Internal Helpdesk roles. Still, 'Internal' option is coming up under Create Request on My Help page. Any idea how to remove this?

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26A

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How to remove 'Internal' action from Create Request (My Help)

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