Account Engagement Score exists without Account records in Eloqua – how are these Accounts created?
Hello,
I have a question about how Accounts are represented in Eloqua.
Here is our situation:
- We recently enabled Eloqua AI features (including Account Engagement Dashboard).
- There are no Account records in our Eloqua instance
→ Searching for Accounts returns no results. - However, in the Account Engagement Dashboard:
- Accounts are listed
- Each Account has an Engagement Score
- Data is clearly populated
- Key Question
If no Account records exist in Eloqua, how are these “Accounts” in the dashboard being generated?
Specifically:
- Are these Accounts virtual entities created dynamically?
- Are they derived from Contact data (e.g., Company field or email domain)?
- Or are they generated via
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