'Deleted User' Showing as Author in Knowledge Articles
in Help Desk
Summary:
We are currently reviewing several Oracle HCM Helpdesk Knowledge Articles where the original authors - former employees who previously held the Knowledge Curator and Knowledge Article Security roles are now appearing as “Deleted User.”
We would like to correct the author assignments so that the articles reflect active team members. At this point, we see two approaches:
1. Reassigning a Single Knowledge Article Author (Manual Update)
For individual articles, we can manually update the Author field and replace the “Deleted User” with an active team member.
2. Reassigning Multiple Knowledge Article Authors in Bulk
We are seeking guidance on how to reassign the authors for multiple articles at once. Specifically, we would like to know:
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