Offset credits against Invoices balancing to 0.00 No actual payments

Summary:

We create an Payable invoice for 100.00. If it was issued incorrectly to BIL, we then request a formal credit for –100.00. This results in a net balance of 0.00 to be paid, correct. How should we mark these as paid in the system.

Content (please ensure you mask any confidential information):

Currently, we are handling this in two steps:

1.Mark the invoice as paid by creating a Quick Payment.

2. Mark the credit as paid by creating a Refund Payment.

When a Quick Payment is created with invoices included, the system generates a remittance.However, when a Refund Payment is created with credits included, the system does not generate a remittance — which makes sense, since it is classified as a refund rather than a payment.The issue is that this becomes misleading:The supplier receives a remittance for the invoices included — even though no actual payment is processed or uploaded to the bank — but receives no remittance for the offsetting credit.