Is there a way to export all case details including notes?
in Help Desk
Working to implement Help Desk with Case Management for a client and we have a requirement to export case details including the notes? This would be needed in a scenario where there is litigation, where all documentation regarding a case needs to be provided to a lawyer. I know we can create a report to pull some of the data from Case Management, but I'm not seeing a way to include notes, attachments, etc. Does this functionality exist?
We are using 26A.
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