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How Oracle determines the serial approval sequence when two or more approvers qualify the criteria?
in Purchasing
Summary:
Our requisition approval rules are defined at the header stage, using a header hierarchy with serial routing based on the supervisor hierarchy.
In this scenario, one requisition contains 7 lines, each raised by a different requester. The supervisor relationships are as follows:
Line 1 & 2: Supervisor → Person X
Line 3 & 4: Supervisor → Person Y
Line 5 & 6: Supervisor → Person Z
Line 4 requester: Person Z
Line 7 requester: Person X
Job Levels:
Person Z → C8
Person X → C8
Person Y → C9
Observed Workflow Sequence:
First approver → Person Z (C8)
Second approver → Person Y (C9)
Final approver → Person X (C8)
Questions?
Why is Person Z selected as the first approver when both Z and X belong to the same job level (C8)?
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