Does Oracle Fusion CX Sales cloud supports Microsoft teams as CTI Telephony tool?
in Sales
We want to know if Oracle Fusion CX Sales cloud supports Microsoft teams as CTI Telephony tool.
https://docs.oracle.com/en/cloud/saas/fusion-service/facti/what-is-cti.html
We are investigating if there is an integration available that allows clicking a phone number in Redwood to dial via Microsoft Teams and log the activity and report findings.
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