Error in saving internal help desk

Summary:

Applying List binding LOV_BUOrgId with given set of values leads to no matching row for a row of type :InternalServiceRequestRest, key oracle.jbo.Key[300000641991253 ]

Content (please ensure you mask any confidential information):

When I try to Save ISR in always return with this error on prod. instance, on test server we don't face the same error

Applying List binding LOV_BUOrgId with given set of values leads to no matching row for a row of type :InternalServiceRequestRest, key oracle.jbo.Key[300000641991253 ]