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Is Guided Journey available in Help Desk page?

edited May 4, 2026 2:30PM in SCM Redwood Personalization Helper Tool

Summary:

Hi everyone,
We are currently exploring the possibility of leveraging Guided Journeys within Oracle HCM Cloud Help Desk (Redwood) pages using Visual Builder Studio (VBS), specifically for pages such as Create Service Request, Summary, or the Landing Page.

Is this possible because I currently don't see the option for this in VBS?

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