Free Tier signup blocked — generic error after 2 attempts (need manual review)

Summary:

Cannot create my Oracle Cloud Free Tier account — both attempts (April 30 and May 1) failed with the generic error "An error occurred while creating your account", despite my credit card being successfully validated and all my information being accurate.

Content (please ensure you mask any confidential information):

I'm trying to create my first Oracle Cloud Free Tier account. I've made two attempts (April 30 and May 1) and both failed with the same generic error message that lists three possible causes — incomplete information, location mismatch, or multiple account attempts — but none of them apply to my situation:

• All my information is accurate and consistent across the form