You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Family and Emergency Contact Person Number

in Work Life Solutions

Hi Team,

We are experiencing an issue with the Person Number generation for Family and Emergency Contacts after the recent 26B update.

Previously, the Person Number followed the normal sequence used for employees and nonworkers. However, starting recently, newly created family contacts are being assigned values such as:

TEMP1234567...

Additional details:

  • The contacts are being saved successfully.
  • There are currently no approval flows configured in the environment.
  • This behavior started after the latest update.
  • Prior to the update, contacts were receiving the standard sequential Person Number.

Could you please confirm whether this is expected behavior in 26B Redwood pages, or if there is any process/configuration that should be reviewed?

Tagged:

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!