External Candidate receives error 'Something went wrong. Try again later.'

ExternSummary:

External candidates are receiving an error when attempting to access the links within an email for offer letter acceptance, when we request additional information, or when we invite them to apply for a posting. The candidate is selecting the link within the email, once they enter the verification code, the error "Something went wrong. Try again later.' is appearing.

Is anyone currently encountering this issue? What can we do to resolve this issue?

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26A

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