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RSSP cart table view - Missing Supplier Item

edited May 14, 2026 5:23PM in Self Service Procurement 3 comments

Summary:

We are seeing an issue in RSSP where the Supplier Item Column in the Cart Table view is not returning any data for all catalogue items, however when you click into the item, the Supplier Item can be seen on the Product Detail page.

We have already validated the following:

Supplier Item is populated correctly on the Catalogue/PAG Lines

Supplier Item is searchable within RSSP and returns the correct item

Supplier Item displays correctly in Classic SSP

RSSP cart table view profile option is enabled

Shopping catalog ESS jobs have been run successfully

This appears to point towards a Redwood rendering/binding issue rather than a catalog indexing problem.

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