You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Billing View Image does not open image for some invoices; only downloads file with Type = File

in Receivables & Collections

Summary:

Previously, when View Image was selected, all invoices opened in an online view. Now, some invoices no longer display onine to the user but only download a file with type = File. What is causing this? Why would it only be some invoices?

Content (please ensure you mask any confidential information):

Previously, when View Image was selected, all invoices opened in an online view:

Now, some invoices no longer display online to the user but only download a file with type = File and additional steps must be taken to view the invoice.

What is causing this? Why would it only be some invoices? Thanks for any assistance you can provide.

Tagged:

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!