Not able to update Credit Memo status from Complete to Incomplete through REST API
Summary:
Dear team,
I am trying to update the Credit Memo status from Complete to Incomplete in Oracle Fusion using the Receivables REST API through Postman.
The following transitions are working successfully:
- Complete → Complete (Working)
- Incomplete —> Incomplete (Working)
- Complete → Incomplete (Not Working)
I am getting the below error while trying to change the status from Complete to Incomplete:
"You can't incomplete the credit memo using this REST service. (AR-857886)"
REST API:
PATCH /fscmRestApi/resources/11.13.18.05/receivablesCreditMemos/{CustomerTransactionId}
Request Payload:
{ "CreditMemoStatus": "Incomplete"}
Questions:
- Is updating a completed Credit Memo back to Incomplete supported through REST API?
- Are there any business validations or profile options preventing this update?
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