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Refresh Compensation Process not refreshing eligibility where Eligibility Profile has formula

in Compensation 2 comments

Issue:
Eligibility does not refresh after running the Refresh Workforce Compensation Data Batch Process and Refresh data process for individual when the Eligibility profile attached to the plan contains a Fast Formula.

(Note, refresh process does work as expected where eligibility profile does not have a formula attached)

Question:

Should this work? What is expected behaviour? We have existing SR open for over 6 months now to understand this issue, have had multiple OWCs and next rem cycle fast approaching, and have not received an answer as to what is expected behaviour.

Example/Scenario:

1/ Run the Start Compensation and at the time the employee is Eligible for the plan. This is correct

Tagged:

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