Validation Rule for SSN on “Report a Life Event – Add a Contact” Page

Summary:

Hi Team,

We are currently evaluating the feasibility of enforcing a validation rule whereby a Social Security Number (SSN) is mandatory for contacts when the relationship type is Spouse or Child (above three months of age) on the “Report a Life Event – Add a Contact” page.

As part of this effort, we attempted to configure the validation rule by following the documentation referenced below. However, we were unable to successfully implement the requirement as expected:

https://docs.oracle.com/en/cloud/saas/human-resources/benqa/how-do-i-add-validation-rules-for-benefits-contact-pages.html

Could you please review and confirm whether this validation is feasible within the Benefits Contact Pages configuration? Additionally, any guidance or recommended approach to achieve this requirement would be greatly appreciated.