dcs-category-selector:How can categories be filtered based on the application in Oracle DCS
Summary:
Application 1 should display only a specific subset of categories
Application 2 should display a different subset of categories.
In Fusion service cloud:
Maintain all categories as active
Implement application-level filtering only in VBCS (DCS layer)
Content (please ensure you mask any confidential information):
Categories are managed centrally in Fusion Service Cloud
If a category is deactivated there—-It is removed from all applications
It becomes unavailable in the Customer Portal (DCS) as well. This makes it unsuitable for application-level filtering.
✅ Categories remain available in Fusion
✅ Each application shows only relevant categories
✅ No impact on other applications or portals
Enable application-specific category visibility in DCS without deactivating categories globally.