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Impact of P2T on CX Mobile Application and Post-P2T Tasks

in Sales

Hi team,

We are planning a P2T (Production-to-Test) refresh soon and would like to know if there are any specific impacts on the CX Mobile application.

Could anyone share your experience or insights on the following?

  1. Does P2T impact the CX Mobile app configuration, page layouts, or custom scripts?
  2. What are the required post-P2T tasks for mobile users? (e.g., updating the host URL, re-authenticating, or reset configurations?)
  3. Are there any known issues regarding push notifications or mobile synchronization after P2T?

Thank you in advance!

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