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What are the roles and privileges required for a CSR Admin to act as approver?

in HCM Communicate

Summary:

I am facing an issue in the Oracle HCM Volunteer module where the approval for a Volunteer Organization is not routing correctly.

Instead of going to the intended CSR Admin, the approval is being assigned to an unexpected employee.

Could you please help with:

  • What are the roles and privileges required for a CSR Admin to act as approver?
  • Is there a standard/seeded role for CSR approvals?


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