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Instance still disabled after account upgraded to Pay As You Go — need manual reenable

in OCI - General 2 comments

My Always Free compute instance (region: eu-madrid-3 / Spain Central, Madrid 3) was disabled by Oracle after my trial credits ran out around late April, showing: "Instance is disabled and will not accept any action requests. Please contact customer support to reenable."

I upgraded my account from Free Tier to Pay As You Go specifically to resolve this (Account type: Individual, Plan type: Pay As You Go, Plan reference 42736851) — the upgrade succeeded. However, the instance itself is still disabled and Start fails with the exact same error.

OCID: ocid1.instance.oc1.eu-madrid-3.anrhqljrjnrzqfycq3iuipuynhuou2nay725ad7ek3billa2q4o4xv3tqcua

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