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Redwood issue: Items not showing correct UOM in sales order and failing at invoicing

edited Jul 8, 2026 6:14AM in Order Management 2 comments

Redwood Issue with UOM
Items Are showing incorrect UOM in sales order from and while invoicing giving error as

Error 1:The supplied unit of measure and the primary unit of measure of your system item must share the same unit of measure class. (Day)
Error 2: IN sales order all service ( bill only items ) shows UOM as Days only.

We have defined 3 UOM classes (  Count, KM , Time)  

and defined the conversion rules properly still facing this issue





Auto invoice report error message


Since Redwood we are facing this issue. kindly suggest

@Shyam Patel@Anuradha - User352 -Oracle@Sharan Yarasi-Oracle


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