You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Alert Composer - User is receiving Goal update Notifications with incorrect sender information

edited Jul 14, 2026 4:05AM in Performance Management

Summary:

There is no separate template for HR and manager for various goal actions on the Alert Composer for Performance Goal Alerts. For example- the employee receives the below notification when a HR or Manager updates the progress notes of a goal.

At the end of the mail is the Thank you and sender details - ${AlertUtils.person(HRName).DisplayName}

This picks up the HR user who created the goal even if it is the manager who updated the progress of the goal.

The user gets incorrect information as to who updated the goal.

Either this should be 2 separate templates for HR and Manager or there should be a condition if the update was made by Manager then fetch Manager name and if the update comes from HR then fetch HR name.

Tagged:

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!