Practices for Managing Supplier Document Requests, Follow-Up Notifications and Supplier Interactions

Summary

Looking for Oracle recommended best practices to manage supplier document requests, reminder notifications and ongoing interactions with suppliers using standard Oracle Fusion Cloud capabilities.

Content

Hello Oracle Community,

We are working with a customer that needs to manage an ongoing process of requesting documents from suppliers, reviewing submitted information, requesting corrections when needed, and maintaining continuous communication until the required documentation is completed.

Currently, we are using Supplier Qualification to support this process. While the standard questionnaire reminder functionality is useful, it is limited for this business scenario.

The customer is looking for a more robust interaction model between buyers and suppliers that includes capabilities such as: