In fusion expense, I need to send a different email notiication to submitter vs. approver.
Summary:
The ask is to send email notification to submitter of a claim when there is personal expense spent on corporate card. The challenge is we have been able to customise the email BI template for different email message for submitter and approver, however workflow does not distinguish between 'Submitted' and 'Pending Manager Approval' . When the claim is submitted, workflow moves to the status of 'Pending Manager Approval' and ignores the status 'Submitted' so we are not able to send different notification to submitter. We are sending the notofication based on Expense Approval Status which is where the challenge is.
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