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How to disable auto-completion rule for a Survey Journey

Summary:

How to disable auto-completion rule for a Survey Journey

Content (please ensure you mask any confidential information):

Hi,

We created a Survey Journey using the Checklist Templates task and assigned it manually to several employees.

To assign the Journey, we followed this path:

My Client Groups → Journeys → Explore

We searched for the relevant Survey Journey, selected Assign, and completed the required fields as follows:

  • How to assign: Current date
  • Repeat: Never
  • Assignee Selection Type: Person
  • Select a Person: the employee to whom the Journey was assigned

We repeated this process individually for each employee included in the survey.

However, we noticed that the Journey was automatically marked as completed the day after the assignment, even though the employees had not completed the survey.

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