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Oracle Responsys - 26C Release Overview [August 2026]

edited 7:31PM in Responsys

Visit our Oracle Responsys Release Center for more information about Responsys related releases, Product Notices, and other important product information.

The Responsys 26C features mobile updates including:  

  • Improved WhatsApp and RCS engagement: Capture customer opt-in and opt-out intent from inbound WhatsApp and RCS messages and use new WhatsApp/RCS behavioral filters for audience segmentation.
  • Simplified global SMS campaign creation: API enhancements remove India-specific DLT validation constraints, making it easier to create multi-country SMS campaigns through a single API request.
  • Enhanced multi-device mobile targeting: Expanding multiple-card support so that the same user can link the same card or reference from multiple devices and remain targetable on every device where the user is signed in. Logout and card-delink processing now acts on the applicable device association without making the App Channel List record undeliverable. Other valid device associations remain available for targeting. [Controlled Availability]
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