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OCI Free Tier signup fails with "Oops, we're sorry, an error occurred while creating your account"

in OCI - General 4 comments

Hello, I'm trying to sign up for the Oracle Cloud Free Tier and consistently hit an account creation error at the final step.

Details: Payment card was entered and successfully verified (green checkmark, "Thank you for verifying your details"). Immediately after verification, the page shows: "Oops, we're sorry, an error occurred while creating your account. We're unable to complete your sign up." I have made one legitimate signup attempt with accurate, consistent personal details. No intentional masking of location or identity, and no attempt to create multiple accounts. This has occurred on retries across more than one day (July 19 and July 20, 2026). I separately raised a Cloud Customer Connect community access issue, now resolved, Infrastructure access was granted. This Free Tier

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