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How to Receive Bounce-Back Notifications for Invalid/Inactive Email Addres in BI Publisher Bursting

in Reporting and Analytics for ERP

Hi Team,

We have implemented a process in Oracle Fusion where BI Publisher bursting is used to send emails to customers.

The recipient email addresses are retrieved from the Customer Bill-to Site email address configured in Oracle Fusion.

We have encountered a scenario where some customer email addresses stored in Oracle Fusion are no longer active or are invalid. When the bursting process runs:

  • The BI Publisher bursting job completes successfully.
  • The email is processed without any reported error.
  • However, the email is never delivered because the recipient email address is inactive or invalid.
  • We also do not receive any bounce-back (non-delivery) notification.
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