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Unable to add resources to Help Desk Queues

edited Aug 5, 2026 7:06AM in Help Desk 2 comments

Hi All

We are trying to add resources in queue for Helpdesk but getting below error.

We have added resources in the directory as well but we are unsure about the system error.

Please let us know if anyone has faced this earlier and how to resolve this.

Thanks

Mayuri

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