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Account issue after tenant deletion

in OCI - General

Summary:

Account stcuks after tenant deletion no way to recover the account.

Content (please ensure you mask any confidential information):

Hello,

I previously had an Oracle Cloud Free Tier account and tenancy. I deleted the tenancy myself, and since then I have been unable to regain access to my Oracle account under the same email address.

Details:

  • Email address associated with the account: same as this account
  • Tenancy name: fdo

Issue:

  1. When I try to sign in, I cannot access the account.
  2. When I request a password reset, the system reports that the request was successful, but I never receive the reset email (checked spam/junk folders as well, waited several hours).
Tagged:

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