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Oracle Cloud Free Tier Account Compromised – Unable to Recover Since 2024

edited Aug 11, 2026 4:47AM in OCI - General 3 comments

Hello,
Thank you for the guidance. I have removed the personal information, Service Request details, screenshots, and attachments from my public post.
I understand that Customer Connect cannot verify account ownership or restore access. I have previously contacted Oracle Support regarding this account and have been trying to recover it since 2024.
Could you please advise which official Oracle account-recovery/support channel I should use for a compromised Free Tier account, and how I can privately reference my previous case to the appropriate team?
Thank you.

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