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Document number not getting generated for Channel revenue Chargebacks

in Channel Revenue Management 1 comment

Summary: I have configured the AR Document sequences with the chargeback transaction type and Chargeback Adjustment receivables activity.

Copy document number to transaction number is enabled for the transaction source chargeback

Automatic transaction numbering is enabled for the transaction source chargeback

The Chargeback transaction type & Charback Adjustment activity are Assigned to document seq category

Still the when a transactional deduction is settled as chargeback, the chargeback transaction generated does not have the document number generated.

How ever the chargeback adjustment applied to the invoice has the document number generated

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