Redwood: Items Do Not Appear When Searching in Inventory Transactions

When a user attempts to create a transaction—such as a Subinventory Transfer, Miscellaneous Transaction, Interorganization Transfer, or Movement Request—and enters item information, the system does not return any item data.

The user holds the following privileges:

- EGP_GET_ITEM_REST_PRIV

- EGP_VIEW_REDWOOD_ITEM_PRIV 

Additionally, the user has the following duty role:

- ORA_EGP_ITEM_INQUIRY_DUTY

We have also rebuilt the fa-fscm-item, but this has not resolved the issue.

Furthermore, the Item Classes setting is configured to Public.

A Service Request (SR) has been submitted regarding this matter.

 Has anyone else encountered this issue? 

BR, Eliran