Help Desk Redwood: Automating Queue Assignment & Removing Previous Assignee on Transfer

We have the following requirements in Oracle Help Desk Redwood:

1. Automatic Queue Assignment
We have configured Manage Service Assignment Rules to assign queues based on the selected category. The queue is assigned correctly when the category is selected during Help Desk Request creation.

However, if the category is selected or changed after creation, the queue is not reassigned unless we manually use the Run Queue Assignment smart action.

Is there a standard process or configuration in Redwood to automatically re-run queue assignment when the category is updated?

2. Remove Previous Agent on Transfer
When a Help Desk Request is transferred to another resource or queue, the previous assignee is removed from