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Need MFA Reset for Free Tier - Stuck in Live Chat Support Loop (No Subscription ID)

in OCI - General

Hello Oracle Community Team,

I am locked out of my Free Tier OCI Cloud Account due to an MFA issue and I kindly request your assistance with an MFA reset.

I am fully aware of the policy to use Live Chat for MFA resets, and I have already spent several hours trying to resolve this with both the OCI and HUB Live Chat teams. Unfortunately, I am stuck in an endless loop due to a system limitation:

  1. The OCI Live Chat team checked my account and stated they cannot process the MFA reset because my Free Tier account does not have a Subscription ID
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