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An Error occured. Contact your help desk (FND-2) - Error when selecting the "Sign Contract"

Summary:

When a user is trying to select "Sign contract" under Actions via Contract Management. The error occurs “An error occurred. Contact your help desk. (FND-2) An application error has occurred. Your help desk can use the following information to obtain a more detailed description of this incident: Incident ID: 123, Server Domain: FADomain, Server Instance: UIServer_as1_01, Application Name: ORA_FSCM_UIAPP.”

Could you please help us identify the root cause of this error and advise on the recommended troubleshooting steps or resolution?

The error is preventing the user from proceeding with the application. Please let us know if any additional logs or diagnostic information are required.

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