Please Guide Me To Recover My Oracle Action

Summary:

{
"code" : "IncorrectState",
"message" : "Instance ocid1.instance.oc1.ap-mumbai-1.anrg6ljr77gp6yycsyoqhuwea3oj3ok2n7ltcm5fuwozuc7vtodjjroy42ja is disabled and will not accept any action requests. Please contact customer support to reenable."
}

Content (please ensure you mask any confidential information):

I am getting this error, atleast i need the boot volume. I have live app :(, which is down

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