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Cannot log in: Registered email deleted after password change (Free Tier Account Recovery)

in OCI - General 3 comments

Hi Team / Moderators,

I am unable to log in to my Oracle Cloud account and need assistance with account recovery.

As I am on the Free Tier, I cannot create a Service Request (SR) via My Oracle Support, so I am reaching out here for assistance.

Issue Description:After changing my password, the registered email address associated with my account was deleted / became inaccessible. As a result, I can no longer receive verification codes or password reset emails.

Account Information:

  • Account Type: Free Tier
  • Tenancy Name: phenixbird666
  • Original Registered Email: phenixbird666@gmail.com
  • (Note: I will provide my new contact email via Direct Message to the Moderator for privacy reasons.)

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