You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

MFA Reset Request – EVENT-TRIALS account without payment method

edited 1:39PM in OCI - General 1 comment

Hello Oracle Team,

I am unable to access my OCI tenancy because I lost access to the device where my MFA authenticator was configured.

I still have access to my registered email address, username, and password, but I cannot complete the MFA verification required during sign-in.

I have already contacted Oracle Cloud Live Chat multiple times regarding this issue.

Oracle Support confirmed that my tenancy is classified as an EVENT-TRIALS Free Tier account and that this type of account was originally created without a payment method.

During my most recent interaction, Oracle Cloud Support provided the following confirmation:

Chat ID: 260825-000650

Tagged:

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!