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Unable to set Default Language in Manage Knowledge Locales

in Knowledge 2 comments

Summary:

I'm trying to do the move from Classic HR Helpdesk to Redwood Helpdesk but am getting an error when trying to set the default language in Manage Knowledge Locales. It appears to be a security issue, but I can't pin it down. The error is User not allowed to perform Operation [OK-SEC0001)

My user is linked to an employee, I've added all of the Next Gen and Knowledge security roles but still can't resolve it. Can you help please?

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26C


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