Web Clock API Works for Employee but Fails for Non-Employee

Aug 27, 2026 10:02AM

Hi All,

We are using the following Oracle HCM REST API for Clock In:

POST /hcmRestApi/resources/latest/webClockEvents

When we invoke this API using a user who is an Employee, it works successfully.

For example:

{
"personId": 100000005831929,
"buttonId": 300001061925270,
"deviceClickTime": "2026-07-07T14:30:00.000+05:30",
"DeviceType": "ORA_HWM_WC_DT_DESKTOP",
"GeoLocation": "+17.41+078.4222/81",
"eventSource": "ORA_HWM_WEBCLOCK"
}

For the Employee user, we get a successful response:

{
"webClockClickId": 300001105516012,
"personId": 100000005831929,
"buttonId": 300001061925270,
"TimeEventId": 300001105516008,
"buttonLabel": "Clock In",
"iconName": "HXT_CLOCK_IN_ICON"
}

However, when we invoke the same API using a user who is a Non-Employee/Contingent Worker, we get the following error:

{
"title": "Bad Request",
"status": "400",
"o:errorDetails": [

Web Clock API Works for Employee but Fails for Non-Employee

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